The Admission Process

 

When you call Oxford Treatment Center, our admissions team will be listening with one goal in mind: Removing any and all barriers that stand between you and the help you need.

Our team is available 24/7. When you call, we are there to listen to your concerns, and to provide empathy and professionalism as we help you navigate the challenges you face. We take seriously the task of answering your questions and providing the information you need.

While not Medicaid eligible, Oxford Treatment Center accepts most commercial insurance. Oftentimes, insurance covers a portion of the treatment cost. Our staff intercedes with your insurance provider on your behalf, navigating through the terms of your policy to ensure you get the greatest benefit from the coverage it provides.

Whether your treatment will be covered by insurance or through private pay, we will review with you in detail — before admission — what your financial obligations will be.

Preparing to Call

 

Admission to Oxford Treatment Center can be initiated by the patient, a family member or a referring provider. We assess patients either by phone or in person to determine whether they are appropriate and eligible for our residential or outpatient programs.

Oxford Treatment Center is not Medicaid eligible, but accepts most commercial insurances. To begin the admission process, you’ll need to have your insurance card ready. We will ask you for your name, date of birth, Social Security number and address. If you are insured through a family member, you will also need to provide us with that person’s full name, date of birth, Social Security number and place of employment.

Once we have your information in hand, we will check your insurance benefits and call you back as soon as we have that information for you. For patients entering our residential program, we will work with you to determine your admission date and time and prepare for your arrival. Oxford Treatment Center can arrange transportation, or patients can be brought to our campus by a family member or significant other.

Packing for your stay

 

Plan to bring casual, comfortable clothes for five to seven days; laundry facilities are available during your stay. Clothing should be seasonally appropriate for north Mississippi. Summer days are hot, winter is chilly, and fall and spring may be warm during the day but cool in the evenings.

We encourage you to bring exercise clothes and athletic shoes so that you can enjoy the miles of nature trails on our campus as well as our exercise facilities. For the equine therapy portion of your treatment, you will need blue jeans and hard shoes or boots for horseback riding.

In addition to your suitcase, you may also find it helpful to bring along a small book bag or backpack, in which to carry treatment materials, books and other personal items around campus.

Your family may send you money during your treatment stay, although there is little need for it. As there will be no way to cash checks or money orders, we recommend refillable debit cards.

Smoking is allowed on Oxford Treatment Center’s campus. You may bring tobacco products but may not roll your own cigarettes.

We want you to get the most out of your time in treatment. Therefore, we do now allow items that may conflict with that goal. Things to leave at home include:

  • Tank tops, short shorts or other revealing clothing
  • Clothing with images or words that are sexually suggestive
  • Clothing with images or words about alcohol or drugs
  • Cell phones/smart phones
  • TVs, radios, CD/DVD players, iPods and other digital devices
  • Reading material (Bibles and other spiritual material are allowed)
  • Outside food and drinks